In Europe and Spain, there are data protection regulations designed to protect your personal information, which are mandatory for our entity.
Therefore, it is very important for us that you fully understand what we are going to do with the personal data we request from you.
We will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we will do with your personal information.
If, after reading this information, you have any questions, please do not hesitate to ask us. Thank you very much for your cooperation.
Who are we?
Our name: VIVELORURAL, S.L.
Our CIF / NIF: B76230929
Our main activity: Vacation tourist rental. Events and complementary nature activities.
Our address: C/ CEBRIÁN, Nº27, 1º, CP 35003, LAS PALMAS DE GRAN CANARIA (Las Palmas)
Our contact phone number: 928.64.30.39 / 609.08.26.66
Our contact email address: info@vivelorural.com
Our website: www.vivelorural.com
For your trust and security, we inform you that we are an entity registered in the Commercial Registry of Las Palmas de Gran Canaria. Volume: 2118; Sheet: GC-50035; Book: 0; Entry: 1st; Folio: 24
Our main activity is subject to a prior administrative authorization regime. For your trust and security, we provide the data related to such authorization and the identifying details of the competent supervisory body:
We are at your disposal; do not hesitate to contact us.
What are we going to use your data for?
In general, your personal data will be used to establish a relationship with you and to provide our services to you, including e-commerce, which consists of buying and selling products or services through electronic means.
Additionally, your data may also be used for other activities, such as sending you advertising or promoting our activities.
Why do we need to use your data?
Your personal data is necessary for us to establish a relationship with you and provide our services, including e-commerce. In this regard, we will make available to you a series of checkboxes that will allow you to clearly and simply decide on the use of your personal information.
All the information we request from you will be used to contribute to the proper functioning of the product purchase and sale relationship that unites us with you. Data such as addresses or phone numbers, which initially may not seem related to e-commerce, will only be used to ensure that you can enjoy the products purchased through this website.
The information you provide must be truthful so that e-commerce services can be provided coherently and effectively. Additionally, it would be beneficial if you update the information you provide us at all times to avoid future errors or confusion that could disrupt the proper provision of services.
Who will have access to the information we request from you?
In general, only the personnel of our entity who are duly authorized will have knowledge of the information we request from you.
Likewise, those entities that need to have access to your information so that we can provide our services will also be aware of your personal information. For example, our bank will know your data if the payment for our services is made by card or bank transfer.
Similarly, those public or private entities to which we are obliged to provide your personal data due to the fulfillment of some law will also know your information. For instance, the Tax Law obliges us to provide the Tax Agency with certain information about economic transactions that exceed a certain amount.
If, apart from the mentioned cases, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.
How are we going to protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information.
For this purpose, our entity has approved a Data Protection Policy and conducts annual controls and audits to verify that your personal data is secure at all times.
Will we send your data to other countries?
There are countries in the world that are safe for your data and others that are not as safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection standpoint.
In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always previously request your permission and apply effective security measures that reduce the risks of sending your personal information to another country.
How long will we keep your data?
We will keep your data during our relationship and as long as we are required by law. Once the applicable legal deadlines have expired, we will proceed to delete them in a secure and environmentally friendly manner.
What are your data protection rights?
At any time, you can contact us to find out what information we have about you, correct it if it is incorrect, and delete it once our relationship is over, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID card, to identify you.
In our entity's offices, we have specific forms to request these rights, and we offer you our help to complete them.
To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.aepd.es).
Can you withdraw your consent if you change your mind later?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving advertising about our products or services, but you no longer wish to receive advertising, you can let us know through the opposition form available in our entity's offices.
Where can you file a complaint if you believe your rights have been neglected?
If you believe that your rights have been neglected by our entity, you can file a complaint with the Spanish Data Protection Agency through any of the following means:
Filing a complaint with the Spanish Data Protection Agency does not entail any cost and does not require the assistance of a lawyer or solicitor.
Will we create profiles about you?
Our policy is not to create profiles about the users of our services.
However, there may be situations where, for service provision, commercial, or other purposes, we need to create information profiles about you. An example might be using your purchase or service history to offer you products or services tailored to your tastes or needs.
In such a case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.
Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission beforehand through clear options that will allow you to decide in this regard.